Shipping policy
Shipping Policy
Effective Date: January 1st, 2026
Thank you for choosing MyCasaDelight.com for your home decor needs. We are committed to providing you with a reliable and transparent shipping experience. Please review the information below to understand how we process and ship orders.
1. Shipping Options
We currently offer the following shipping method:
FedEx International Priority
Estimated delivery time: 1–3 business days after shipment
Delivery times may vary depending on customs clearance and local delivery conditions.
2. Order Processing Time
Most items are made to order and processed within 1–3 business days.
Orders are shipped from our manufacturing facility in Türkiye and delivered to customers in the United States using FedEx International Priority.
During peak seasons, holidays, or high-demand periods, processing may take an additional 1–2 business days. If delays occur, we will notify you.
3. Shipping Locations
We currently ship to addresses within the United States.
Please ensure that your shipping address is accurate and complete to prevent delivery issues.
4. Shipping Notifications
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number so you can follow your package's progress.
5. Shipping Delays
Delivery times may occasionally be affected by factors outside our control, including:
• Weather conditions
• Carrier delays
• Customs processing
• High shipping volume
We appreciate your understanding if delays occur.
6. Lost or Stolen Packages
If your package is marked as delivered but cannot be located, please get in touch with us immediately.
We will work with the shipping carrier to investigate the situation and assist in resolving the issue as quickly as possible.
7. Customs Duties, Tariffs, and Import Fees
Orders shipped internationally may be subject to customs duties, tariffs, or import taxes depending on U.S. customs regulations.
Under U.S. Customs rules, shipments valued under $800 USD may qualify for duty-free entry under the de minimis exemption.
However, due to recent changes in tariff regulations and international trade policies, some shipments may still be subject to duties or additional inspection depending on product category, origin, or customs review.
Any applicable customs duties, taxes, tariffs, or clearance fees are determined by U.S. Customs and Border Protection (CBP) and are not controlled by MyCasaDelight.
If applicable, these charges are the customer's responsibility.
MyCasaDelight is not responsible for customs delays or additional fees imposed by customs authorities.
8. Address Changes
If you need to change the shipping address for an order that has not yet shipped, please get in touch with us as soon as possible.
Once an order has been processed or shipped, we cannot guarantee that address changes can be made.
9. Returns Due to Shipping Issues
If a package is returned to us due to an incorrect or incomplete address, we will contact you to arrange reshipment. Additional shipping charges may apply.
10. Contact Us
If you have any questions about your order or this Shipping Policy, please get in touch with us:
11. Policy Updates
We reserve the right to update or modify this Shipping Policy at any time. Changes will take effect immediately upon posting on our website.
Thank you for shopping with MyCasaDelight — Where Home Gets Delightful.
